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What is the Premier
Education Program?
The Premier Education Program (PEP) is a
program of discounts for high-volume purchasing of Macromedia
software, upgrades, subscriptions, technical support, and
training sold to colleges and universities and K–12
Schools in the U.S. Each Macromedia product is given a point
value. The total number of points of your initial order
determines the discount you receive: the greater the size
of the order, the greater the discount level. This program
offers the maximum discounts available for Macromedia products.
In addition to the initial purchase discount, the same level
of discount is available for reorders during a two-year
period following the initial order. PEP is one of the three
volume-license offerings available to education customers
as part of the Macromedia Volume License Program.
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What are the benefits
of the PEP?
Besides offering the maximum discounts available
on Macromedia products, the Premier Education Program includes
the following additional benefits:
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Purchase reorders at the same PEP discount
rate for two years from the initial order purchase date |
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Coterminous Macromedia Subscriptions
with semi-annual prorating (Subscriptions come up for
renewal all at the same time) |
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Simplified license management, with
a single serial number per product, per platform |
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Does PEP participation
require a contract?
In most cases, the Premier Education Program
does not require a contract. A complete set of terms and
conditions is included with the initial purchase. However,
any exceptions or modifications to the standard terms and
conditions do necessitate a contract.
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How can I purchase
through the PEP?
The Premier Education Program is sold directly
by Macromedia. You can contact a Macromedia sales representative
at PEP@macromedia.com.
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I have an existing
PEP contract, and I notice that the features of the current
program are different from those included in my contract.
Does this change the terms of my contract?
Your terms will not change; all contracts
in force will remain in force. When your contract is up
for renewal, you’ll have the option of qualifying
for the new program or renewing any Macromedia Subscription
you have under another program, such as the ATLO.
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Are there any benefits
granted to me as an existing PEP contract holder as a result
of recent PEP program changes?
Yes. The following table describes how tiers
in the original PEP program map to levels in the updated
PEP program. These new mappings are solely for reorders
under existing PEP contracts and are not meant to offer
renewal pricing or terms:
| Previous Level |
Maps to: (for
reorders) |
| Tier 1 |
Level E * |
| Tier 2 |
Level F |
| Tier 3 |
Level G |
| Tier 4 |
Level H |
You will continue to obtain quotes for reorders from your
Macromedia contact. You’ll see three major changes to
these quotes:
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You can now purchase server products,
training, support, and subscriptions at special discount
levels not available outside of PEP. |
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Your reorders can now consist of many
more products, making it potentially easier to reach
a minimum qualifying reorder (150 points for a reorder). |
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Subscription is now prorated according
to the number of whole or partial six-month periods
remaining in your contract. For example, if you place
a reorder while you have 15 months left before the end
of your contract, your subscription will then be based
on three-fourths of the original subscription amount,
plus the license fee for the new licenses being purchased. |
* Please note that Level E is not available to new PEP customers.
This level is valid only for customers who purchased at Tier
1 under the previous PEP program.
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Our school doesn’t
currently participate in the PEP, but we’ve looked
at it in the past. What new features or benefits have been
added?
The new PEP features and benefits include
the following:
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The program is now point-based, with
initial order discounts determined by total points ordered.
The minimum for participating in the PEP is 3,000 points.
The minimum for reorders is 150 points. |
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In most cases, a contract is no longer
required. |
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Server products are now available. |
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Items that previously did not count
toward your initial order (such as technical support
and Macromedia Software Subscriptions) now have point
values that help you reach discount levels. |
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An additional discount level, Level
I, is now available for customers who purchase 22,500+
points of Macromedia products. |
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Discount level point breaks are now:
Level F: 3,000 to 7,499 points
Level G: 7,500 to 11,999 points
Level H: 12,000 to 22,499 points
Level I: 22,500+ points |
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Macromedia online courses accumulate
points along with your order for software, upgrades,
subscriptions, and technical support. |
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What products are
available through the PEP?
All major software, upgrades, subscriptions,
technical support, and training are available through the
Premier Education Program.
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How is the Premier
Education Program the same or different from the Academic
Transactional License Option (ATLO)?
Both the Academic Transactional License
Option and the Premier Education Program use the same point
listings of Macromedia software, upgrades, subscriptions,
technical support, and training for placing orders. For
both programs, the size of the order determines the discount
level. While Macromedia Software Subscriptions are available
as an option in ATLO, customers purchasing through the PEP
must purchase Subscriptions along with all software products
ordered. ATLO requires an initial total order of 10 points,
and PEP requires an initial order of at least 3,000 points.
Benefits available to customers purchasing through the Premier
Education Program include:
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The maximum discounts available for
Macromedia products |
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Your single largest purchase determines
PEP pricing for two years from the purchase date |
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Coterminous subscriptions with semi-annual
prorating (all Subscriptions come up for renewal at
the same time) |
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Simplified license management, with
a single serial number per product platform |
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Why does the PEP
require Macromedia Software Subscriptions to be purchased
along with software products ordered?
Subscription coverage provides assurance
that the latest versions of Macromedia software are available
for use by the educational institution. This has proven
such a beneficial offering that it’s been incorporated
into the Premier Education Program.
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Are other license
options available from Macromedia?
A variety of license options are available to education customers as part of the Macromedia Volume License Program, including PEP (currently available only in the U.S. only), Academic Transactional License Option (ATLO), Studio MX 2004 K-12 Site License Solution, Macromedia K-6 Site License, Contribute K-12 Site License, Contribute Higher Education Site License, Breeze Education Edition, and Breeze K-12 School Edition. The ATLO offers discounts on boxed-product prices at purchase levels as low as 10 points (the equivalent of two to five software licenses based on their individual point values). The level of discount is determined by the size of each individual order, and no contract is required. You may mix and match Macromedia software, upgrades, subscriptions, technical support, and training. K-12 customers seeking school-wide use of Macromedia Studio MX 2004 and Contribute 3 will find that the K-6 Site License and the K-12 Site Licenses meet the needs of both elementary and secondary schools. In addition to PEP and ATLO, Macromedia offers Breeze Education Edition and Contribute Higher Education Site License colleges and universities.
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What is the minimum
purchase requirement under the Premier Education Program?
You can purchase through the PEP with a
minimum order of 3,000 points.
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What is the minimum
requirement for product reorders through the Premier Education
Program?
PEP reorders require a minimum order of
150 points.
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Are both Apple
Macintosh and Microsoft Windows applications included in
the PEP?
Customers may mix and match any product
platform—as well as upgrades, additional subscriptions,
technical support, and training.
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What will I receive
with my PEP order?
You’ll receive right-to-copy licenses
in accordance with your license purchase, one multi-user
serial number per product family (also in accordance with
your license purchase), the Macromedia End User License
Agreement (as applicable) for both software and technical
support purchases, as well as one CD which ships per product,
per platform with each order.
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May I mix and
match Macromedia products to reach program levels?
The Premier Education Program allows you
to mix and match Macromedia products and services on several
platforms to reach various discount levels.
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Do customers use
the same part numbers for products purchased under the PEP
as for regularly purchased products?
No. Unique SKUs (part numbers) exist for
each product at each PEP discount level. Each product family
purchased by a given customer has a single multi-user serial
number. This simplifies the administration and tracking
of volume licenses.
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Do all products
available through the PEP have point values?
The vast majority of offerings available
through the Premier Education Program—including full
licenses, subscriptions, and technical support—have
points assigned. However, media kits, product CDs, and some
support offerings do not.
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Is concurrent
usage permitted for products purchased through PEP?
Concurrent
usage is now available upon request and with our approval.
Concurrent usage rights allow eligible customers to distribute
Macromedia software to end users through a shared file server
that employs license-metering software. License-metering
software will not allow the number of licenses in use at
one time to exceed the authorized usage. Authorized usage
is defined as the number of licenses purchased and registered
for a software title. Concurrent usage rights are allowed
only on Macromedia tools products, and are not applicable
to server products.
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Which Macromedia
products are offered through the PEP?
All major Macromedia products are available
for sale through the PEP. The product list and the point
assignments are subject to change. For a current list of
products and prices, you can contact a Macromedia representative
at PEP@macromedia.com.
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How much of a
discount can I receive on software?
Discounts vary by program level and product
selected. For a current list of products and prices, you
can contact a Macromedia representative at PEP@macromedia.com.
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Is technical support
discounted?
Technical support offerings are not discounted,
but they are assigned points to help you achieve a higher
program leveland therefore a higher discount on your software
purchases.
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What is a Macromedia
Software Subscription?
A Macromedia Software Subscription entitles
you to free version upgrades (for example, an upgrade from
version 4.0 to 5.0), updates (for example, from 5.1 to 5.3),
and bug fixes during the active Subscription period.
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Subscription coverage lasts for two
years. The two-year period begins with the initial product-purchase
date and expires on the last day of the month after
the two-year anniversary of that date. |
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You must purchase Macromedia Software
Subscriptions along with any software you purchase through
the Premier Education Program. |
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Renewal Subscriptions can be purchased
up to three months prior to the Subscription expiration
date. When renewing any subscriptions, you should renew
all of the licenses covered under the Subscription at
the same time. |
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If I have a Macromedia
Software Subscription and a new version of a product is
released, how do I receive my new software?
Once a new version has been released, we’ll
ship the appropriate number of media packs directly to the
original “Ship To” contact person on the purchase
order (unless the customer has notified us that the contact
person has changed). You may then install the current release
up to the number of licenses with active coverage. Subscription
customers receive a Macromedia Volume License Program Certificate
that includes:
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The same program membership number
as on previous orders |
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Right-to-copy licenses in accordance
with the license purchase |
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One new multi-user serial number per
product family |
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Macromedia End User License Agreement
(as applicable) for both software and technical support
purchases |
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One CD at no charge |
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What are the limitations
on the use of the Macromedia software products in my school?
Macromedia software sold to education customers
is for use in qualifying K–12 educational and higher
education institutions. Education Editions of Macromedia
products may be used for instructional purposes by students,
teachers, and faculty, but may not be used for any commercial
or revenue-generating activities. Software may be installed
only on school-owned computers.
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May we load the
software on mobile computers that students use at home?
Yes, as long as the computers are owned
by the institution. We also offer aggressive education pricing
on Macromedia products for purchase by both students and
faculty for use on their personally owned computers. To
purchase or receive additional information, you can contact
a Macromedia sales representative at PEP@macromedia.com.
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May I purchase
training through the PEP?
Online courses are available for purchase
from Macromedia University.
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Are curriculum
materials available from Macromedia?
Macromedia as a wide variety of curriculum materials available for both K-12 and Higher Education. All of these materials may be purchased in North America in the Macromedia Education Online Store. Many of these materials are also available through Macromedia Authorized Academic Resellers or through our curriculum publishing partner, Course Technology, by calling (800) 648-7450 or by ordering online.
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How many discount
levels are available in the PEP?
The PEP has four point-based discount levels.
A point break is the number of points you need to purchase
your individual order at a specific discount level. The
following point breaks have been established for each discount
level:
| Program Level |
Point Breaks |
| F |
3,000 to 7,499 points |
| G |
7,500 to 11,999 points |
| H |
12,000 to 22,499 points |
| I |
22,500+ points |
Education customers who require a lower minimum order requirement
should check out the additional program benefits of the Academic
Transactional License Option (ATLO).
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Does a specific
product’s point value increase at the higher program
levels?
The point value of each product remains
the same at any level.
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Does Macromedia
charge for CDs and documentation?
We don’t charge for the initial CD
which ships per product, per platform with each order.
However, if you order additional CDs and documentation,
you’ll be charged a nominal fee.
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What if I want
additional CDs and documentation? Can I order them?
You can order additional CDs and documentation
as separate items for a nominal fee.
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Can I purchase
more CDs and documentation kits than licenses for any given
product?
You may purchase only as many CDs and documentation
kits as the number of licenses you have purchased per product.
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How does Macromedia
ensure that educational institutions use only the number
of software products that they’ve been licensed to
use?
We may audit you and your records relating
to your copying and use of the licensed software—no
more than once yearly and during ordinary business hours,
after giving reasonable advance notice—for the purpose
of confirming your compliance with your certificate. Should
we choose to conduct an audit, either party may elect that
this audit be performed—on the behalf of Macromedia—by
an independent party reasonably acceptable to both parties.
You will allow auditors onsite within a reasonable period
of time, not to exceed 20 calendar days from the date of
the
audit notification. If this audit reveals a shortfall in
payment, you agree to immediately pay Macromedia the then-current
suggested retail price for each copy or installation beyond
the number of licenses purchased by you. If this audit
reveals a shortfall in payment of more than 5%, you will
(in addition to paying Macromedia the past-due amounts
set forth above) reimburse Macromedia for the direct out-of-pocket
expenses incurred in conducting this audit.
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What is the Macromedia
Volume License Program (MVLP) freight policy?
All MVLP orders are shipped from our warehouses
using a two-day service (such as Federal Express second-day
service) or an international equivalent. Freight charges
will automatically be added to your order.
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What is the return
policy?
For the purposes of the MVLP, Macromedia
will honor the warranty of the End-User License Agreement.
Otherwise, Macromedia will not accept returns for MVLP
orders. The only exception to this no-return policy will
be for product exchanges on order entry errors corrected
within 30 days of receipt of incorrect product.
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