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FAQ

Product Information

What is Contribute® 4?
Adobe® Contribute™ 4 is a tool that enables anyone to quickly, easily, and safely update existing websites and blogs without learning HTML or compromising site integrity. With Adobe Contribute 4, content authors can post and publish content to multiple websites and blogs from a single application or publish directly from within Microsoft® Office applications with the click of a button. And because Adobe Contribute 4 seamlessly integrates with Macromedia® Dreamweaver® from Adobe, website integrity is never compromised — even when multiple authors update content across the site.
Who should buy Adobe Contribute 4?
Professional web designers and developers as well as website administrators can purchase Adobe Contribute 4 for deployment to individuals responsible for updating website content or editing blog entries.
What are the new features in Adobe Contribute 4?
New features in Adobe Contribute 4 include:
  • True WYSIWYG authoring that enables users to update multiple websites and blogs from a single application without learning HTML
  • Ability to post and publish content to websites and blogs from within Microsoft Office applications
  • Support for FTP, SFTP, WebDAV, and Metaweblog protocols
  • Ability to include Adobe Flash® Video (FLV) by simply dragging and dropping the file onto the web page or blog entry while editing
What are the primary benefits of Adobe Contribute 4?
Adobe Contribute 4 enables website developers and designers, and website administrators to:
  • Reduce editing time by enabling content contributors to update multiple websites and blogs from a single application — without learning HTML — The WYSIWYG authoring capabilities within Adobe Contribute 4 enable content authors and contributors to edit or update any website or blog in three simple steps, dramatically reducing editing time.
  • Maintain website integrity and look-and-feel through integration with Dreamweaver templates — Because Adobe Contribute 4 is integrated with Dreamweaver, site administrators can create page templates with editable regions during website creation and then delegate routine content updates to business users without compromising site integrity.
  • Control website authoring permissions with site administration and connection management consoles — By using fine-grained permission levels, website administrators can ensure that only those authors with permissions can update specified website content, thereby preserving site integrity and content approval workflows.
  • Give users the ability to post and publish content from within Microsoft Office applications — Integration between Adobe Contribute 4 and Microsoft Office applications — including Excel, Outlook, and Word — enables content contributors to publish directly from these applications to target websites and blogs, further reducing editing time.
  • Help users within the organization get started with blogging — Adobe Contribute 4 makes it easy for users to start blogging — using the same familiar environment they use to update website content. Work offline; then publish when ready — and never lose content due to a lost connection or browser Back button.
What other products are in the Adobe Contribute family?
In addition to the Adobe Contribute 4 desktop software solution, the Contribute Publishing Server is available to administer and manage larger website deployments.
Is Adobe Contribute 4 compatible with Microsoft Windows XP?
Yes. Adobe Contribute 4 is compatible with Microsoft Windows® XP as well as with Windows 2000. Please see the system requirements for a full description of compatible platforms.
Is Adobe Contribute 4 available on Apple Mac OS X?
Yes. Adobe Contribute 4 is compatible with Mac OS X 10.2.8 and later. Please see the system requirements for a full description of compatible platforms.
In which languages is Adobe Contribute 4 available?
Adobe Contribute 4 is currently available only in English.
Will Adobe Contribute 4 be available in other languages in the future? If so, when?
A release date for localized versions of Adobe Contribute 4 has not yet been announced, but our expectation is that French, Spanish, German, Italian, and Japanese versions will be available in the spring 2007 timeframe.
Can I buy the English version of Adobe Contribute 4 and upgrade later to a localized version?
Yes, you can upgrade to a localized version of Adobe Contribute once it becomes available.
Please contact your Adobe reseller for more details.
Does Adobe Contribute 4 work with dynamic web pages?
Adobe Contribute 4 can edit static HTML on virtually any web page, including CFM, ASP, JSP, and PHP pages, using file/folder-based web protocols, such as FTP and WebDAV. Any server includes or server code on such pages is protected by default to ensure that Adobe Contribute 4 does not break application-server functionality. However, Adobe Contribute 4 cannot edit content that is stored in a database. Adobe Contribute 4 also works with content management systems that implement the MetaWeblog API for editing and authoring dynamic web content.

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Pricing and Purchasing Information

When will Adobe Contribute 4 be available?
Adobe Contribute 4 will be available in October 2006.
What is the price for a single-user license of Adobe Contribute 4?
The standard pricing for a single commercial license of Adobe Contribute 4 is US$149. Volume pricing is also available.
What is the price to upgrade from previous versions of Contribute to Adobe Contribute 4?
The price to upgrade to Adobe Contribute 4 from previous versions of Contribute is US$79.
How can I purchase or upgrade to Adobe Contribute 4?
Adobe Contribute 4 is available for purchase from a variety of sources:
Does Adobe offer educational pricing for Adobe Contribute 4?
The Education Edition of Adobe Contribute 4 is available at a discounted price of US$89 per license to qualified educational end users. Visit the Adobe Education Store to learn more about our special prices for students and teachers.
Can I try Adobe Contribute 4 before I buy it?
Yes, a free, fully functional 30-day trial version of Adobe Contribute 4 is available for download now.

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Support Information

What are the system requirements and supported platforms for Adobe Contribute 4?
Adobe Contribute 4 runs on Windows XP, Windows 2000, and Apple Mac OS X. For complete system requirements, see the system requirements.
How can I get help using Adobe Contribute 4?
Within Adobe Contribute 4, you can view the help systems and product tutorials using the Help menu. You can get information about all technical support programs for Contribute — including a number of free online options — at the Adobe Support Center.
How can I report a bug within the Adobe Contribute 4 product or an error in the documentation, or submit a feature request for a future version of the product?
You can submit bug reports, documentation errors, and feature requests through the Feature Request and Bug Report online form. Adobe software engineers review these reports and do their best to address these requests in the next product release cycle.
Why should I register my product?
When you register, your serial number is recorded into our database. This allows Adobe to verify the number for you if it has been lost. Registered users also receive special software offers and notifications of product upgrades and updates. Register your product now.
What is product activation?
Product activation is an anonymous, secure, and hassle-free, one-time process that authenticates licensed users during the installation process. Activation is not required for products acquired under a volume license agreement. The activation process verifies that the serial number is legitimate and has not been activated on more systems than allowed by the End-User License Agreement (EULA). It does not affect the ability of licensed users to use their software as they always have. For more information on Adobe’s product activation process and policies, and to review our expanded EULA, visit our Product Activation Center.
How long does activation take?
Activation is very simple and takes only a few seconds on the Internet. If you do not have Internet or e-mail access, you should click on the phone icon during the activation process, and you can choose a toll-free number from multiple region and language preferences. You can then activate using our automated voice response system. If you still have difficulty, you will have the opportunity to speak with an activation agent. For more information about product activation, visit the Product Activation Center.
Do I need to register the Adobe Contribute 4 software in order to activate it?
No.
I misplaced my serial number. Can you please look up my serial number in your user database?
Please review our ServiceNote for suggestions on locating a lost serial number. If you are unable to locate your serial number using these tips, contact Adobe Customer Service and enter your name, address, and company name (if applicable) in the online form for assistance. For customers outside the United States and Canada, visit one of our International Support Centers.

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