Paula R. Stern is founder and Documentation Manager of WritePoint Ltd , a leading technical writing company serving the Israeli hi-tech industry. As a senior technical communicator and help author, Paula has been using RoboHelp since version 1.0 to develop countless WinHelp, WinHelp 2000, HTML Help, and WebHelp projects.

Paula graduated from Barnard College of Columbia University and has been writing ever since. Her background in journalism and marketing writing, combined with a strong interest in computers, has led her to a career in technical writing. In recent years, she has served as Editor, Secretary, Vice President and Acting President of STC-Israel, and was a driving force behind the first annual local convention for technical writers held in 2003.

Paula is active on the Israeli technical writer's list, Tech-Shoret (a play on the Hebrew work for "communication") and is a moderator of HATT. She offers training courses on the theory and implementation of online help development, and is often called upon to manage conversions and localization projects. On a personal note, many of her recent articles can be found on Internet news sites and are featured as a collection at paulasays.com .