Macromedia would like to get your opinion of our Web-based Technical Support offerings. We'd like to know how well we did helping you with your technical issue. Please fill out the following survey to help us analyze and improve the Macromedia Technical Support experience.
During your recent visit to the Macromedia Support site, for which of the following did you need support?
Choose one:
A Macromedia product you or your company have purchased
A Trial Version of a Macromedia product
The Macromedia Shockwave Player or the Macromedia Flash Player
Please rate your overall satisfaction with your ability to find answers to technical questions on the Macromedia Support site.
Extremely satisfied
Very satisfied
Satisfied
Very dissatisfie
Extremely dissatisfied
How often do you use the following support resources that we offer on macromedia.com?
Please rate the effectiveness of the following technical support resources:
Manual that ships with Macromedia product
Online help system built into the product
Third party newsgroups and sites
Books and other publications
E-mail support
How do you locate TechNotes and other support materials on the Support Centers on macromedia.com?
Browse
Friends refer me to them.
Please add any additional comments you may have regarding your experience with Macromedia Support site.
Sometimes, Macromedia would like to get more information from you concerning your survey responses. If you'd like to participate in follow up questions, please include your e-mail address below.
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Thank you for participating in this survey.
